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Meeting Etiquette That Will Make You a Gold Star Attendee!

We know that AMA Executive Conference Center blog readers aren’t always the meeting planner…sometimes they’re the meeting attendee! Being a good meeting guest is just as important a task as is planning a meeting. To help you become the attendee that gets a ‘gold star’ for being both professional and productive we’re sharing 5 etiquette tips on the blog today:

ARRIVE EARLY
There’s a saying used by professionals in the theatre industry, ‘If you’re not 15 minutes early then you’re late!” This philosophy fits perfectly into the timely arrival expectations that a planner has for their attendees on meeting day. If at all possible, arrive slightly early or at the latest, arrive when the meeting is scheduled to begin. Never arrive late. The beginning of a meeting is important time as the structure for the day is set, the agenda is discussed and expectations for results that day are shared. By arriving late you put yourself at risk for missing valuable information and disrupting the flow of the meeting once you do arrive. Do yourself, and the meeting planner a favor…arrive early.

COME PREPARED
Always come prepared with something to write with and something to write on. Whether you’re an ‘old school’ note taker with pen and pad or a Millennial that loves taking notes on the iPad, be sure that when the meeting begins you have all items in place so you’re not disrupting other attendees. If handouts are provided in advance then be sure that you have each organized and accessible. There’s nothing more distracting during a meeting than an attendee that consistently fidgets through their briefcase trying to locate handouts or other items needed.

REFRAIN FROM ELECTRONICS
Best to keep all electronic devices on ‘silent or ‘vibrate’ mode as having devices ringing or beeping in the middle of a meeting is most definitely considered rude and unprofessional. Interruptions by electronic devices have the ability to break the pace of the meeting which becomes a disservice to both the speaker and the other attendees. Keep in mind that it’s always best to answer calls, texts or emails on your mobile devices in private when you’ve been given the green light to ‘break’ from meeting activities.

BE A GOOD LISTENER
Be attentive and be a good listener by ‘being present’ at all times. To do so, you’ll want to listen to what the speaker has to say, listen to what other attendees share, and based on all the feedback access whether your question or statement is appropriate at that time. When asking your question (or making a statement) be sure that you communicate your thoughts clearly and politely – there’s never a need for combative or negative tone. And for side conversations with other meeting attendees, be sure you hold them until after the meeting is adjourned – so as not to seem inconsiderate to the speaker.

FOLLOW UP
Be the guest that’s in attendance for the entire meeting. And once it’s adjourned know that it’s the ideal time to have those side conversations with other attendees – without lingering longer than necessary in the meeting room of course. A brief ‘thank you’ to the speaker and planner for the meeting is always a professional and impressionable gesture. And once you’re back into the groove of working at your desk, don’t forget to complete any assigned tasks as requested.

These are just a few etiquette actionable items that seem to rise to the top with meeting planners and guests at AMA Executive Conference Centers. It’s true that meetings are an important vehicle for moving business forward. And we find that the most productive meetings are those where the attendees arrive with a professional mindset, armed with proper business etiquette!

5 Best Apps and Programs To Help You Manage Email In 2020

A McKinsey analysis, as quoted in the Harvard Business Review, revealed that emails take up as much as 28% of a professional’s time in the office. Another survey by Adobe puts the figure at 50%, suggesting the reading and reacting to emails could be more time-consuming than we think. However, taking much of a professional’s time in the office isn’t the only problem: emails have a negative impact on one’s attention, emotions and productivity. Here are 5 best email apps to help you avoid these challenges.

Microsoft Outlook

Compatible with both iOS and Android, Outlook helps you to coordinate your emails, contacts, attachments and calendars. This app is most suitable for handling piles of emails, courtesy of its quick swiping controls. Microsoft is constantly updating this email app with new features, such as cloud integration, making it suitable for both businesses and individuals.

Gmail

Gmail comes preloaded on Android devices, but you can buy it for iOS as well. Considered the most versatile, this email application brings together a host of useful features that include Google Docs, Google Sheets and Google Hangout. These features allow you to access your emails and documents from anywhere. Gmail also lets you create folders, star emails, and tag emails so you can make follow-ups later.

Dispatch

If you are handling high volumes of mails, Dispatch is the way to go. The app lets you sort and organize emails quickly. You can also create standardized responses to help you reply to several emails at once. Dispatch works with 55 other apps, including Fantastical, Evernote, Pocket, Twitter and Chrome, as well as a variety of most Google apps.

ProtonMail

Based in Switzerland, this app enjoys Swizz privacy laws. Emails sent or received are protected with end-to-end encryption, so no one can snoop around on them. Proton claims that these encrypted mails can never be shared with third parties. If you are concerned about your privacy and security, consider checking out ProtonMail.

Trove

Need an email client with AI? Trove is one of the smartest emails you should consider checking out in 2020. The app studies your behavior and learns which messages you consider important – a swipe will get rid of the rest from your inbox.


For meeting and event planners, reading and organizing emails can be so exhausting, impact negatively on your mood and productivity…and may even reduce your profits. Consider the above apps to stay ahead of the email curve – and click here to connect with us when ready to book your next meeting in Atlanta, New York City, Washington DC or San Francisco!

 

Five Tips To Help You Perfect The Art Of Thinking On Your Feet

Experienced event planning and meeting professionals know that it is impossible to plan for everything. Even with weeks of preparation, a talented support team, and multiple contingency plans, it is inevitable that something – a last-minute change, a weather event, or an unreasonable request from a client – will derail your carefully laid plans, even if only temporarily.

In a profession that requires planning for the unknown, one of the most valuable skills to have is the ability to perform well under pressure. Here are five tips to help you perfect the art of thinking on your feet:

1. Develop a pre-event ritual.
Putting yourself in the right mindset before a major meeting will help you to keep your cool and power through any challenges that may come your way. Think about actions that are energizing and familiar to you, and build them into an event-morning ritual that will get you ready for a successful day of work. Your ritual might include a workout, your favorite breakfast, or an extra half hour to enjoy your morning coffee.

2. Stay calm and confident.
Remaining calm under pressure will help you project confidence and make effective decisions. Large events are very stressful, but keeping things in perspective can help you keep calm. In most cases, incidents that seem like catastrophes in the moment are really inconveniences that can be easily overcome.

3. Buy yourself time.
When you’re thinking on your feet, you might feel pressure to respond to questions immediately. It is okay to stall and give yourself a moment to collect your thoughts before you speak. Some ways to do this include repeating or paraphrasing what was said to you for clarity, focusing on direct communication, and simply pausing the conversation.

4. Save the blame.
In the event that something does go wrong at your meeting, reserve making judgments or assigning blame. In the rush of an event, communications sometimes break down and it is not always clear what transpired until later. As a leader, you should strive to make your team look good and avoid going on the defensive.

5. Review your own performance after each event.
Whether there was a major mix-up or everything was smooth sailing, take the time to honestly review your performance at each event. Identify your strongest areas, and where you could stand to improve. This exercise will build self-awareness, which leads to confidence.

Hosting your next meeting at a top venue can help make your role as a planner less stressful. Contact us today to learn about AMA Executive Conference Center’s convenient locations in Atlanta, New York City, San Francisco and Washington DC.

The San Francisco International Airport Serves AMA San Francisco

The San Francisco International airport or SFO at dusk

The San Francisco International Airport (SFO) is one of the busiest airports in the United States: more than fifty million passengers make their way through its gates each year. SFO is in an optimal location for visits to the West Coast and those visiting the AMA San Francisco Executive Conference Center. It’s also convenient for flights to and from Asia, and an ideal departure airport for mainland Americans traveling to the Hawaiian Islands.

The most traveled-to domestic destination from SFO is just a short flight down to the city of Los Angeles, less than two hours gate to gate. The San Francisco airport is heralded as one of the top energy-efficient airports in the United States, being the first in America to receive a LEED Gold Certification at one of its terminals. Picturesque, SFO has been featured in a number of films over the years, including Four Christmases, Bullitt, Guess Who’s Coming to Dinner, Blue Jasmine and Steve Jobs.

History

The San Francisco International Airport began in 1927 as a tiny airfield called Mills Field. The airport offered limited commercial travel accommodations and was used mostly for storage and mail delivery aircraft, until the early 1950’s when the postwar travel boom began and the airport facilities were updated to accommodate more passengers. In 1954, a new terminal was added to house international passengers. The 1960’s and 1970’s saw enormous growth for SFO, and by the 1980’s, the interior of the airport featured a post office, medical clinic, shops and restaurants.

SFO Today

The San Francisco International Airport has become a tourist destination all on its own, and in 2017, SFO celebrated its 90th anniversary. Today, the airport includes an SFO Museum Gallery, an Aviation Museum, and a convenient BART station. One of the terminals even features a yoga room, where passengers can peacefully seek Zen in a silent room away from the hustle and bustle of airport chaos. Catering specifically to yoga-loving San Franciscans, the yoga room is the first ever in any airport in North America. The airport also features local restaurants to not only give visitors a taste of Northern California but also a break from standard airport fare. The San Francisco International Airport has come a long way from a dirt runway in the middle of cow pasture to the incredible, five-terminal titan that stands in San Francisco today.

Travel through SFO or make a day trip to the impressive airport while attending your next business meeting at AMA San Francisco Executive Conference Center, located just 15 miles from San Francisco International Airport. Our state-of-the-art conference centers include built-in audio visual equipment and spacious seating designed to meet your specific conference needs. Contact us to book your next business meeting in San Francisco.

Fabulous Times Square is the Heart of New York City

If you find yourself in New York’s Times Square for a meeting at the AMA Executive Center, you are in luck. It is a bevy of excitement and a neon world of energy. The streets teem with crowds representing nations from all over the world. It is an irresistible hub of interesting venues and activities. Here are a few must-see Times Square destinations.

Caroline’s Comedy Club

Caroline’s on Broadway has been around since 1982 and offers first class live comedy entertainment all year long. It is located at 1626 Broadway right next to many of the famous theaters. Caroline’s impressive 300-seat venue is state-of-the-art and features some of the best comedic voices in America. You can catch a comedy show there seven nights a week.

M & M’s World

M & M’s World is just adjacent to the AMA Executive Conference Center. It is a three-story marvel of chocolate fun. The store is a colorful wall-to-wall world of your favorite candy and signature merchandise. Visitors can create their own customized M & M’s with personal messages or choose from a large variety of images. It’s a sweet foray in the heart of Times Square.

National Geographic Encounter: Ocean Odyssey

National Geographic Encounter: Ocean Odyssey is an adventure not to be missed. It’s an interactive ocean journey using immersive technology. It gives visitors up close and personal encounters with some of the ocean’s most majestic creatures. You’ll meet great white sharks, giant squid and humpback whales. You can find them at 226 West 44th Street.

Gulliver’s Gate

Gulliver’s Gate takes you to a land of miniatures like you never imagined could be possible. It’s a 50,000-square foot world of tiny cities including New York. You’ll get a bird’s eye view of Central Park, Staten Island and the Brooklyn Bridge. No detail is forgotten and you may even be able to spot your own hotel. You’ll be mesmerized and entertained for hours. Gulliver’s Gate is at 216 West 44th Street.

Did you know that Times Square was once known as Longacre Square? New York Times publisher, Albert Ochs, brought the newspaper’s headquarters to the square in 1904 and the name stuck ever since.

AMA’s Executive Conference Centers are in four U.S. locations (Atlanta, New York City, San Francisco and Washington DC) and offer customized meeting spaces for all business needs. For more information, you can contact us anytime.

How to Incorporate Pantone’s 2020 Color of the Year Into Your Meeting

Recently, Pantone announced Classic Blue as its 2020 Color of the Year. The company called the hue reminiscent of “the sky at dusk.” Traditionally, Pantone’s Color of the Year makes a big impact on the design, decor and fashion around the world. It won’t be surprising to see the color show up at weddings, on invitations, conference branding, social media platforms and more!

Yet fashion designers, wedding planners, graphic designers, interior decorators, and social media influencers aren’t the only ones who can employ this color. Here are ways meeting and conference planners can incorporate Classic Blue into meetings and events:

Branding

The branding for your meeting or conference is often tied into the brand of your company (or client’s company). However, no matter how big or small the business is, how you interact with customers, what you’re selling or where you are, one truth is consistent across the board: you need consistent and engaging branding. This year consider bringing the ‘Color of the Year’ into that color mix!

Signage

Wayfinding is an important component of conferences and other multi-room events. Classic Blue would be an excellent alternative to black for arrows and the font on the signage. Another option is to use eye-catching white text and arrows while Classic Blue serves as the background color on the signage.

Digital Presentations

Create a beautiful presentation with Classic Blue as your digital backdrop or the color of your text. It’s subtle. However, for meetings that largely have the same attendees year after year, introducing an unexpected color element can be a refreshing change.

Conference Badges, Bags and Swag

Classic Blue can work as the color of branded conference bags or the swag that goes in the bag. The shade is a gender-neutral choice if you’re handing out t-shirts or polos as swag. Classic Blue is complimentary to lots of other colors that you can pull from your event’s branding.

Collateral

A calming color that doesn’t bring undue attention to itself like Classic Blue is an option for printed collateral and meeting paper products. Unlike more vibrant colors, Classic Blue won’t be distracting during the meeting.


At AMA Executive Conference Centers, we organize thousands of meetings every year. We have centers in New York City, Atlanta, San Francisco, and the Washington DC area. Organizations appreciate amenities in our facilities such as complimentary beverage service, free PC use, and executive chairs. Contact us to schedule your next meeting or event.

12 Top Rinks To Visit in 4 AMA Center Cities This December

All work and no play…well, you know how that works. With the holiday month upon us, we would like to shift our attention away from business and focus on having fun and relaxing. After all, knowing how to relax is an integral part of any route to success.

We’ve chosen top ice-skating rinks in each of our AMA Executive Conference Center cities to help you take full advantage of the next visit. You can always find an hour or two to do some ice-skating, can’t you?

Conquering the Rinks in Atlanta:

  • Skate The Station – largest open-air ice skating rink in Atlanta. The mind-boggling 10,000 square foot area is already decorated for the exciting holiday season
  • Ice Rink at Sugar Hill – experience an old tradition of skating on natural ice. It’s a small rink with a family atmosphere.
  • Avalon on Ice – another nice outdoor ice-skating rink to help you relax after a tough day. You can even take private lessons.
  • Olde Town On Icethe oldest outdoor rink in Georgia creates a perfect holiday ambiance as it celebrates its 10th anniversary.

Breaking the Ice in San Francisco:

  • Union Square Rink – located in downtown, it’s a perfect place to enjoy the city and ice skate at the same time.
  • Holiday Ice Rink the largest outdoor ice rink in San Francisco is an excellent place for fulfilling holiday fun.
  • Walnut Creek on Ice – it’s a nice small ice-skating rink where you can show off your skills or take skating lessons.
  • San Mateo on Ice – a sizeable outdoor skating rink located in the Central Park of San Mateo (a short drive from Frisco).

Sliding and Pirouetting in Washington DC:

  • National Gallery of Art Ice Rinkskate with an excellent view of the Sculpture Garden!
  • Canal Park Ice Rinka great place to skate with family, friends, and coworkers. The design is fantastic.
  • Wharf Ice Rinkit’s a wonderful opportunity to skate, shop, and have a hot cup of coffee. Skate while enjoying an amazing view of the water.
  • Rockville Outdoor Rinklocated in nearby Maryland, the rink is beautifully decorated for the holidays and open every day regardless of the weather.

Making Memories in New York City:

  • Bank of America Winter Village at Bryant Parksurrounded by a holiday bazaar, this ice-skating rink is a double relaxation experience.
  • Rockefeller Center Rink – this rink doesn’t need an introduction. If you have an opportunity, you should definitely visit it. Consider coming in the morning or you may be struggling through a crowd.
  • Wollman Skating Rink if you want to skate in the very heart of Manhattan while enjoying an amazing view, this is the right rink to choose.
  • Brookfield Place Rink – a huge outdoor rink with a great view is what you need after a tough day at work.

Make your next visit to each one of our AMA Executive Conference Centers memorable. For information about AMA’s centers, please contact us today.

Three Ways to Manage Your Stress During the Holidays

Holidays are made fun with lively music and decor, opportunities to visit friends and families, and, of course, time off from work. But let’s face it, winter holidays can also be extremely stressful, more than any other time of year.

So how can you take charge of your workday and ease the pressure of this time of year? Here are a few strategies to help you enjoy the year right up to the end, frazzle-free.

Stay Organized By Bookending Your Days:

If you want to reduce your stress load during the holidays, you need to plan ahead. One of the best ways to do that is to take 5-10 minutes at the beginning and end of the day to write down what you plan to achieve for the day, and assess whether or not you achieved it.

When you first wake up, don’t check your phone, social media, or the news. Instead spend a few minutes clarifying your top 3-5 tasks for the day, and writing them down. At night, before you go to sleep, review how things went and think ahead for the next day. Stay ahead of the ever-growing task list in November and December.

Say No and Focus On What You REALLY Want:

With the holidays around the corner, your ‘to do’ list is bound to get longer, and often others are bound to try to lighten their load by putting their tasks on your list. Saying “no” is a must during this time of year, but you might feel uncomfortable doing so. You don’t want to appear rude or burn any bridges. How can you create healthy boundaries?

First, focus on what really matters to you. Write down your priorities so that you have them in tangible form. When people ask you to take on responsibilities that do not align with your number one goals, respectfully decline them without beating around the bush, delaying, or otherwise indicating that you are “considering it.”

Be firm, be respectful, don’t be afraid to say no twice if you must, without getting irritated. People will eventually get the message.

Reduce Interruptions:

Except for when it is necessary for work purposes, get into the habit of keeping your phone off and out of reach. Give yourself permission to work in new environments if you need to put some physical space between yourself and potential interrupters, and let your colleagues, friends, and family know what times you are available to them, and when you need time to focus on your tasks.

The holidays can be stressful, but they needn’t be, not if you stay conscientious of the way you manage your time, energy, and interactions with others. And when you reduce your stress level you will better be able to better enjoy celebrating with the people you care about.


AMA Executive Conference Centers offer some of the industry’s best executive meeting and conference venues. We work to help companies and corporate planners across the U.S. facilitate meetings with the best possible outcomes. Contact us today to see how we can help in planning your next meeting in AtlantaNew York, the Washington DC area or San Francisco. No matter what the season, we’re here to help.

Making The Task of Decision-Making Easier

As soon as we’re old enough to understand what options are, we’re faced with the tasks of making decisions. Whether the decision is what flavor ice cream to pick or what major to choose in college, at any age decisions can seem like the most daunting exercise. Here are three education areas that can help you to make the task of decision-making easier:

#1: Make Hard Choices

Making decisions can be very difficult because we always want to make the “better” decision. Ruth Chang, a philosopher, shares in her TED Talk why there is no “better” option when making a decision. She goes on to explain why both choices are on a level playing fields and how this can help you choose what you truly want inside.

#2: Three Lessons on Decision-Making

Have you ever daydreamed about being the best poker player in the world? Turns out, decisions made by the best involve a lot more work than people-reading and bluffing. World Champion poker player Liv Boeree explains that there are 3 things she’s learned about decision-making. She states that the lessons include luck, quantification, and intuition – and these three factors can be used to make decisions in our daily life. Luck and intuition can play a major role in what outcome each decision brings, and quantification is crucial to estimating the odds of something good or bad happening.

#3: Think Like a Computer

Computers always know what to do and they have no understanding of how hard it can be to make a decision. That’s because computers were made to generate the best decision based on numbers and formulas. Humans don’t do that. Tom Griffiths, a psychologist and cognitive scientist, share in his TED Talk that the ways to make better decisions are by thinking like a computer.

 

Insightful TED Talks on Decision Making

We make decisions every day. From the clothes we put on in the morning to the side of the bed we crawl into at night, our days are fraught with decisions. Sometimes, making a choice can be simple, for example, choosing which shoes to wear, or whether to stop for gas on the way to work. Other decisions can be much more complex and daunting. The three TED Talks below offer some unique and refreshing ideas to help put your decision-making process into perspective!


Why We Ignore Obvious Problems – And How To Act On Them

Michele Wucker, an author and policy analyst is an expert on economic policy and crisis anticipation. In her TED Talk, she offers an eye-opening analysis that explores decision making and avoidance through the lens of the 2008 economic crisis. With her explanation of “Black Swan” versus “Gray Rhino” approaches to complex problems, Wucker offers incisive analysis of our very human fear of seemingly overwhelming problems, and suggests solutions through vulnerability, safety nets, and information sharing.

Three Ways To Make Better Decisions – By Thinking Like A Computer

Tom Griffiths is a computational cognitive scientist, so it is no surprise that he suggests we approach decision making by using the same process as a computer. In his TED Talk, Griffiths provides a breakdown of the “computer science of human decisions” for anything from choosing a restaurant for dinner to buying a house. The process, he says, still boils down to numbers. Using the computer science approach, Griffiths doesn’t guarantee that all decisions will be correct, but it does encourage us to take the chance of making the decision regardless, and to forgive ourselves for the inevitable wrong decision.

How Can Groups Make Good Decisions

In their TED Talk, Mariano Sigman and Dan Ariely, experts in psychology, cognitive science, and behavior, explore the process of consensus and decision-making in large groups of people. Through a series of experiments, Sigman and Ariely discovered that group decisions concerning information and even moral decisions were more accurate and reflected a greater consensus when large groups of people were broken down into smaller discussion groups. They conclude that good group decisions require two things: deliberation and differing opinions.

Productive decision making is desirable in all professions. These TED talks will encourage the event professional or meeting specialist to seek greater heights and bigger accomplishments. They will inspire you to learn, reflect and grow in your profession.

AMA Executive Conference Centers are focused on creating environments that will help your meeting and conference goals to be achieved. To learn more about our Centers in Atlanta, New York, Washington DC and San Francisco, click here to contact us.