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Meeting Etiquette That Will Make You a Gold Star Attendee!

We know that AMA Executive Conference Center blog readers aren’t always the meeting planner…sometimes they’re the meeting attendee! Being a good meeting guest is just as important a task as is planning a meeting. To help you become the attendee that gets a ‘gold star’ for being both professional and productive we’re sharing 5 etiquette tips on the blog today:

ARRIVE EARLY
There’s a saying used by professionals in the theatre industry, ‘If you’re not 15 minutes early then you’re late!” This philosophy fits perfectly into the timely arrival expectations that a planner has for their attendees on meeting day. If at all possible, arrive slightly early or at the latest, arrive when the meeting is scheduled to begin. Never arrive late. The beginning of a meeting is important time as the structure for the day is set, the agenda is discussed and expectations for results that day are shared. By arriving late you put yourself at risk for missing valuable information and disrupting the flow of the meeting once you do arrive. Do yourself, and the meeting planner a favor…arrive early.

COME PREPARED
Always come prepared with something to write with and something to write on. Whether you’re an ‘old school’ note taker with pen and pad or a Millennial that loves taking notes on the iPad, be sure that when the meeting begins you have all items in place so you’re not disrupting other attendees. If handouts are provided in advance then be sure that you have each organized and accessible. There’s nothing more distracting during a meeting than an attendee that consistently fidgets through their briefcase trying to locate handouts or other items needed.

REFRAIN FROM ELECTRONICS
Best to keep all electronic devices on ‘silent or ‘vibrate’ mode as having devices ringing or beeping in the middle of a meeting is most definitely considered rude and unprofessional. Interruptions by electronic devices have the ability to break the pace of the meeting which becomes a disservice to both the speaker and the other attendees. Keep in mind that it’s always best to answer calls, texts or emails on your mobile devices in private when you’ve been given the green light to ‘break’ from meeting activities.

BE A GOOD LISTENER
Be attentive and be a good listener by ‘being present’ at all times. To do so, you’ll want to listen to what the speaker has to say, listen to what other attendees share, and based on all the feedback access whether your question or statement is appropriate at that time. When asking your question (or making a statement) be sure that you communicate your thoughts clearly and politely – there’s never a need for combative or negative tone. And for side conversations with other meeting attendees, be sure you hold them until after the meeting is adjourned – so as not to seem inconsiderate to the speaker.

FOLLOW UP
Be the guest that’s in attendance for the entire meeting. And once it’s adjourned know that it’s the ideal time to have those side conversations with other attendees – without lingering longer than necessary in the meeting room of course. A brief ‘thank you’ to the speaker and planner for the meeting is always a professional and impressionable gesture. And once you’re back into the groove of working at your desk, don’t forget to complete any assigned tasks as requested.

These are just a few etiquette actionable items that seem to rise to the top with meeting planners and guests at AMA Executive Conference Centers. It’s true that meetings are an important vehicle for moving business forward. And we find that the most productive meetings are those where the attendees arrive with a professional mindset, armed with proper business etiquette!

5 Best Apps and Programs To Help You Manage Email In 2020

A McKinsey analysis, as quoted in the Harvard Business Review, revealed that emails take up as much as 28% of a professional’s time in the office. Another survey by Adobe puts the figure at 50%, suggesting the reading and reacting to emails could be more time-consuming than we think. However, taking much of a professional’s time in the office isn’t the only problem: emails have a negative impact on one’s attention, emotions and productivity. Here are 5 best email apps to help you avoid these challenges.

Microsoft Outlook

Compatible with both iOS and Android, Outlook helps you to coordinate your emails, contacts, attachments and calendars. This app is most suitable for handling piles of emails, courtesy of its quick swiping controls. Microsoft is constantly updating this email app with new features, such as cloud integration, making it suitable for both businesses and individuals.

Gmail

Gmail comes preloaded on Android devices, but you can buy it for iOS as well. Considered the most versatile, this email application brings together a host of useful features that include Google Docs, Google Sheets and Google Hangout. These features allow you to access your emails and documents from anywhere. Gmail also lets you create folders, star emails, and tag emails so you can make follow-ups later.

Dispatch

If you are handling high volumes of mails, Dispatch is the way to go. The app lets you sort and organize emails quickly. You can also create standardized responses to help you reply to several emails at once. Dispatch works with 55 other apps, including Fantastical, Evernote, Pocket, Twitter and Chrome, as well as a variety of most Google apps.

ProtonMail

Based in Switzerland, this app enjoys Swizz privacy laws. Emails sent or received are protected with end-to-end encryption, so no one can snoop around on them. Proton claims that these encrypted mails can never be shared with third parties. If you are concerned about your privacy and security, consider checking out ProtonMail.

Trove

Need an email client with AI? Trove is one of the smartest emails you should consider checking out in 2020. The app studies your behavior and learns which messages you consider important – a swipe will get rid of the rest from your inbox.


For meeting and event planners, reading and organizing emails can be so exhausting, impact negatively on your mood and productivity…and may even reduce your profits. Consider the above apps to stay ahead of the email curve – and click here to connect with us when ready to book your next meeting in Atlanta, New York City, Washington DC or San Francisco!

 

Five Tips To Help You Perfect The Art Of Thinking On Your Feet

Experienced event planning and meeting professionals know that it is impossible to plan for everything. Even with weeks of preparation, a talented support team, and multiple contingency plans, it is inevitable that something – a last-minute change, a weather event, or an unreasonable request from a client – will derail your carefully laid plans, even if only temporarily.

In a profession that requires planning for the unknown, one of the most valuable skills to have is the ability to perform well under pressure. Here are five tips to help you perfect the art of thinking on your feet:

1. Develop a pre-event ritual.
Putting yourself in the right mindset before a major meeting will help you to keep your cool and power through any challenges that may come your way. Think about actions that are energizing and familiar to you, and build them into an event-morning ritual that will get you ready for a successful day of work. Your ritual might include a workout, your favorite breakfast, or an extra half hour to enjoy your morning coffee.

2. Stay calm and confident.
Remaining calm under pressure will help you project confidence and make effective decisions. Large events are very stressful, but keeping things in perspective can help you keep calm. In most cases, incidents that seem like catastrophes in the moment are really inconveniences that can be easily overcome.

3. Buy yourself time.
When you’re thinking on your feet, you might feel pressure to respond to questions immediately. It is okay to stall and give yourself a moment to collect your thoughts before you speak. Some ways to do this include repeating or paraphrasing what was said to you for clarity, focusing on direct communication, and simply pausing the conversation.

4. Save the blame.
In the event that something does go wrong at your meeting, reserve making judgments or assigning blame. In the rush of an event, communications sometimes break down and it is not always clear what transpired until later. As a leader, you should strive to make your team look good and avoid going on the defensive.

5. Review your own performance after each event.
Whether there was a major mix-up or everything was smooth sailing, take the time to honestly review your performance at each event. Identify your strongest areas, and where you could stand to improve. This exercise will build self-awareness, which leads to confidence.

Hosting your next meeting at a top venue can help make your role as a planner less stressful. Contact us today to learn about AMA Executive Conference Center’s convenient locations in Atlanta, New York City, San Francisco and Washington DC.

Top Leadership TED Talks To Listen To During Your Work Commute

TED Talks have given professionals around the world the opportunity to ascertain knowledge from a wide variety of people, all of whom have “ideas worth spreading.” These talks are short, accessible, and offer great insight into a variety of topics, particularly for busy leaders looking to expand their skill set. Here are a few of our favorite leadership TED Talks that are perfect for morning and afternoon commutes!

How Great Leaders Inspire Action by Simon Sinek

In this talk, Sinek discusses the concept of his “Golden Circle” and how purposeful organizations are more successful, inclusive, and inspirational. One of the most well-known TED Talks, this is a great listen for meeting and event professionals, and leaders across all industries.

Grit: The Power of Passion and Perseverance by Angela Lee Duckworth

This short and enjoyable talk discusses the psychology of success. Specifically, the speaker emphasizes the importance of determination and work ethic – a great reminder for all of us.

The Surprising Ingredient That Makes Businesses Work Better by Marco Alvera

In this TED Talk Marco reminds us of one of the most overlooked aspects of a company’s culture that all leaders must prioritize.

How to Manage for Collective Creativity by Linda Hill

Hill’s talk focuses on the significance of collaboration in innovation, using a number of familiar examples to illustrate her point. This video is a particular favorite as it addresses the importance of collaboration. Collaboration is a critical enabler for leaders in the meeting and events industry, and we strive to encourage it amongst all business professionals.


Is your company looking for answers to collaborative meeting and conference venue needs? AMA Executive Conference Centers has answers. We’re conveniently located in four of the country’s major metropolitan areas, including: Atlanta, New York, San Francisco, and Washington D.C. Each of our Centers offers multiple setup configurations, packages, and amenities to meet unique meeting needs. Whether you need a location for your next board meeting, or you aspire to hold your own ‘TED’ style conference, we have the capability to assist you. Contact us now for more information – we look forward to helping you succeed at one of our facilities!

Tips to Help You Manage Your Remote Team

The internet is such an important and useful tool that many businesses are quickly learning to use it to their full advantage. One thing that has emerged recently is hiring remote workers, or employees who collaborate online with other team members who are in other cities or countries. It allows businesses to hire talent from all around the world, save travel costs, and offer employees a more flexible work schedule. These are our top tips for managing a remote team:

Have A Communication Plan
The most important tip for helping manage your dispersed team members is to make a plan for communicating. Make sure all the team members have clear expectations and a set schedule of how they will interact, such as email, video conferences or through a cloud-based communications platform, like Slack.

Encourage Collaboration With Other Members
Running a remote team can have its benefits, but it can also be difficult to keep track of everyone. One way to help manage a team that’s not based in one central office is to make sure they are collaborating with each other, as much as possible, rather than trying to go off by themselves to complete tasks.

Provide A Solution For Online Chat
As a manager of a remote team, utilize the explosion of chat based technology that’s available to you. Create a chat-room, instant messenger application, or even Facebook private group that all the team members can access at any time. This will help you manage your team by making sure that everyone stays connected and everyone’s ideas are voiced.

Centralize All Work With A Project Management System
A project management system, like Asana, helps organize important documents, timelines and project information that needs to be dispersed across all team members. This type of system will allow you and your team the ability to keep all important information together and organized. It can also be a location for storing and sharing files in an online area that’s secure.

Make Meeting In Person A Priority
When possible, make meeting periodically in person with your team a priority. Face to face, in person meetings as a team can be a great way for them to bond and connect personally – which projects will often reap the benefits from!


The next time you and your remote team come together in person consider meeting at one of AMA’s Executive Conference Centers in Atlanta, New York City, San Francisco or Washington D.C. Perfect locations for team retreats, project meetings, and more – for details on our convenient meeting spaces click to connect with us.

Menus for Meetings: Four Trends to Watch in 2020

Food trends are undoubtedly a focal part of our culture, and they are key to meeting the needs of customers across every industry. As we enter a new decade in 2020, we can expect to see many such trends that will cause shifts for meeting planners as they strive to support their clients’ needs. These are excellent opportunities to add flair to any meeting and express some creativity. Here are four food trends that we can plan to see more of in 2020.

Plant-Based Foods

With an increasing call to action by environmentalists, medical professionals, and healthy eaters alike, plant-based diets are truly catching on. Thanks to the variety of benefits and pure curiosity, many are choosing to eschew meat in favor of this trend. For businesses, this is an opportunity to appeal to a widening demographic, while also offering healthy choices with a touch of ingenuity. Many companies are offering creative and delicious plant-based alternatives to traditional catered food, so expect to see more of this in the coming year.

Responsible Food Sourcing

In alignment with plant-based foods, many people now expect their food to be responsibly sourced – this is one trend we can expect to continue to grow in 2020. While many in the food industry are already working alongside local suppliers and tracing their foods, consumers are now additionally beginning to demand this (and many are willing to pay a premium to know where their food came from). Sustainability consciousness continues to increase across the population, expect an increased focus on knowing where foods came from and how they were prepared.

Allergen-Free Options

As the years have passed, food allergens have become a problem for an increasing portion of the population. Gone are the days of sandwiches or pizza for everyone, thanks to the unfortunate rise of a variety of food allergies and sensitivities. With this, expect to see more transparent labeling of foods, as well as options for those who cannot consume certain things such as gluten or dairy. Luckily, certain chefs and caterers are working hard to increase their ingredient transparency in dishes and providing simple allergen-free options. Many customers will expect this, while others will appreciate the additional options.

Craft Mocktails

While many meetings and events are known for their open bars, expect less of this next year. In conjunction with an increased focus on wellness, many people and companies are moving towards creative drinks without the alcohol. Especially for non-drinkers or those who just aren’t in the mood, inspired mocktails offer an outstanding alternative that decrease the liabilities of alcohol while still adding a touch of fun.


These are just a few of the exciting trends we can expect to see in food as we enter the new decade. As always, our teams at AMA Executive Centers are here to help you better prepare for your next meeting or conference by delivering an outstanding experience to your guests. For more information about our services, click here to contact us.

Planning Steps To Move Your 2020 Meeting Forward

Planning a meeting can be a complex process, but with the right direction and planning tips the tasks can be paired down into some pretty simple and manageable steps.

‘Big picture’ is the most important thing to consider first – that includes details such as agenda, venue, speakers, food, setup and time of day. We’ve seen that a meeting that is ill-planned will not only impact the planner, but it also negatively influences the goal and purpose of the meeting. Agendas must have a purpose and flow, speakers must impress the attendees, and food must be plentiful and items that the guests enjoy. When essential elements go wrong your meeting can take a fast lane to unproductive-town. Below are a few suggestions from our team on how you can plan for your meeting’s essential elements to go right!

Brainstorm and decide on the purpose and goal of your meeting. Work with others on your team to determine what is being addressed and what should be accomplished. Take notes, get feedback, make checklists. Brainstorm with colleagues to insure the best ideas are taking root.

Have a budget. Find out, or decide what your budget is early on. Without being conscious of financials, meetings can meander or get bogged down in their own procedure. With a budget, your meeting planning will have more focus and will force you to make the best choices. Sometimes when doing research for your overall items the budget will take shape on its own. All in all, it will be your job to make choices that will shape the best meeting from what you’re working with– and then to keep it all under control.

Narrow dates and secure a venue. Much of picking a meeting date and location for your meeting depends on the focus, audience size and availability of the people attending. However, we suggest never scheduling something where people will have to juggle their schedules too much to attend or worse, not be able to attend during the busiest time of the day or during a week that’s in their ‘peak’ work season.

Get your speakers lined up. Not all meetings have speakers, but when they do you’ll need to start organizing this aspect earlier than later. Seek references on speakers in the areas that you want to address from colleagues. Or, work with a professional booking agent if you need to find someone outside your own expertise. Be sure to communicate in advance of the meeting with your speakers regarding their preferred room setup and any technical requirements for their presentation.

Secure the necessary equipment and services. This means food, beverages and technical needs. Meeting facilities like AMA Executive Conference Centers are there to help with many of these details. AMA Center planning staff are available to make suggestions and then help you plan the right choices of catering and technical support for what’s needed for your meeting. We’ve found that having the right snacks and delicious meals during breaks helps to keep attendees focused and their energy up. When it comes to food, beverage and technical planning be sure to take notes and make a checklist. Most venues will have what you need, you just have to articulate those needs in advance of arrival.

Rely on expertise. Aside from help from the venue, don’t forget to ask colleagues who have planned meetings before for their ideas. It’s also helpful to connect with others in a similar role at your local industry association or even another planner that might offer a consulting call to help answer any questions you might have. If your meeting is large enough or has the right budget, you might even consider hiring another planner that can help support you while working through all the details of planning.

Get the word out. Once the planning is out of the way, and all logistical decisions have been made, don’t forget that you still must have people attend. All meetings, whether internal or external to the company, should be publicized in some way. Even if a meeting function is mandatory it’s still a good idea to get people excited with some publicity whether through a special company email or a printed announcement. For functions that have no mandatory attendance, publicity is a must. Without getting the word out no one will be there. So make sure you’ve tackled this important piece of the puzzle early so that news of the meeting has time to travel to your potential attendees and they have time to make arrangements or ask you questions, get answers or register if necessary.

Because conference planning is complex, it needs to be handled with an overall plan in place and specific steps to execution. We’re looking forward to a 2020 filled with productive and successful meetings. Click HERE and let the AMA Executive Conference Centers team know how we can help you plan yours!

Three Ways to Manage Your Stress During the Holidays

Holidays are made fun with lively music and decor, opportunities to visit friends and families, and, of course, time off from work. But let’s face it, winter holidays can also be extremely stressful, more than any other time of year.

So how can you take charge of your workday and ease the pressure of this time of year? Here are a few strategies to help you enjoy the year right up to the end, frazzle-free.

Stay Organized By Bookending Your Days:

If you want to reduce your stress load during the holidays, you need to plan ahead. One of the best ways to do that is to take 5-10 minutes at the beginning and end of the day to write down what you plan to achieve for the day, and assess whether or not you achieved it.

When you first wake up, don’t check your phone, social media, or the news. Instead spend a few minutes clarifying your top 3-5 tasks for the day, and writing them down. At night, before you go to sleep, review how things went and think ahead for the next day. Stay ahead of the ever-growing task list in November and December.

Say No and Focus On What You REALLY Want:

With the holidays around the corner, your ‘to do’ list is bound to get longer, and often others are bound to try to lighten their load by putting their tasks on your list. Saying “no” is a must during this time of year, but you might feel uncomfortable doing so. You don’t want to appear rude or burn any bridges. How can you create healthy boundaries?

First, focus on what really matters to you. Write down your priorities so that you have them in tangible form. When people ask you to take on responsibilities that do not align with your number one goals, respectfully decline them without beating around the bush, delaying, or otherwise indicating that you are “considering it.”

Be firm, be respectful, don’t be afraid to say no twice if you must, without getting irritated. People will eventually get the message.

Reduce Interruptions:

Except for when it is necessary for work purposes, get into the habit of keeping your phone off and out of reach. Give yourself permission to work in new environments if you need to put some physical space between yourself and potential interrupters, and let your colleagues, friends, and family know what times you are available to them, and when you need time to focus on your tasks.

The holidays can be stressful, but they needn’t be, not if you stay conscientious of the way you manage your time, energy, and interactions with others. And when you reduce your stress level you will better be able to better enjoy celebrating with the people you care about.


AMA Executive Conference Centers offer some of the industry’s best executive meeting and conference venues. We work to help companies and corporate planners across the U.S. facilitate meetings with the best possible outcomes. Contact us today to see how we can help in planning your next meeting in AtlantaNew York, the Washington DC area or San Francisco. No matter what the season, we’re here to help.

Getting Your Team Back On Track After The Holidays

It’s not easy to come back to work motivated after a fun season of holiday cheer, short weeks, and festive distractions. Suddenly workdays seem longer and Friday is so far away. Your team is probably in a slump now that the holiday parties and Secret Santas are gone until next year, so you’ll want to do your part to fight away those post-holiday blues. Consider these 5 tips to get your staff motivated in the new year:

  • Offer healthy snacks in the break room. Encourage healthy New Year’s Resolutions by treating your team to delicious and nutritious goodies. By now, everyone is ready for a break from the endless homemade baked goods and sweets, and any special reward to interrupt the 9-to-5 workday will raise morale in the office.
  • Encourage walk breaks. Studies show that walks during the workday can boost mood and help combat stress. Show your staff that you care about their mental and physical health by prioritizing breaks for getting fresh air and a little healthy activity.
  • Set goals for the new year. Start the new year strong by making sure the whole team is on the same page with goals and expectations. Morale is improved when staff are part of a joint effort and working toward the same purposes. As a plus, include incentives to get everyone on board.
  • Make time for short pow-wows. Bring the whole team together for energizing meetings to update staff on any upcoming changes in the new year or exciting plans ahead in the company. Use these meetings to inspire and empower staff to bring their very best.
  • Schedule an office retreat. If it’s feasible, plan a weekend retreat for team building and relaxation. If only a couple hours can be spared, cater a lunch or plan an in-office activity to show your staff they are appreciated.

AMA Executive Conference Centers are located in four beautiful areas of the United States: Atlanta, New York City, San Francisco, and Washington D.C., perfect for that office retreat or team meeting. To learn more about our state of the art, convenient meeting spaces, contact us today.

Making The Task of Decision-Making Easier

As soon as we’re old enough to understand what options are, we’re faced with the tasks of making decisions. Whether the decision is what flavor ice cream to pick or what major to choose in college, at any age decisions can seem like the most daunting exercise. Here are three education areas that can help you to make the task of decision-making easier:

#1: Make Hard Choices

Making decisions can be very difficult because we always want to make the “better” decision. Ruth Chang, a philosopher, shares in her TED Talk why there is no “better” option when making a decision. She goes on to explain why both choices are on a level playing fields and how this can help you choose what you truly want inside.

#2: Three Lessons on Decision-Making

Have you ever daydreamed about being the best poker player in the world? Turns out, decisions made by the best involve a lot more work than people-reading and bluffing. World Champion poker player Liv Boeree explains that there are 3 things she’s learned about decision-making. She states that the lessons include luck, quantification, and intuition – and these three factors can be used to make decisions in our daily life. Luck and intuition can play a major role in what outcome each decision brings, and quantification is crucial to estimating the odds of something good or bad happening.

#3: Think Like a Computer

Computers always know what to do and they have no understanding of how hard it can be to make a decision. That’s because computers were made to generate the best decision based on numbers and formulas. Humans don’t do that. Tom Griffiths, a psychologist and cognitive scientist, share in his TED Talk that the ways to make better decisions are by thinking like a computer.