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Meeting Etiquette That Will Make You a Gold Star Attendee!

We know that AMA Executive Conference Center blog readers aren’t always the meeting planner…sometimes they’re the meeting attendee! Being a good meeting guest is just as important a task as is planning a meeting. To help you become the attendee that gets a ‘gold star’ for being both professional and productive we’re sharing 5 etiquette tips on the blog today:

ARRIVE EARLY
There’s a saying used by professionals in the theatre industry, ‘If you’re not 15 minutes early then you’re late!” This philosophy fits perfectly into the timely arrival expectations that a planner has for their attendees on meeting day. If at all possible, arrive slightly early or at the latest, arrive when the meeting is scheduled to begin. Never arrive late. The beginning of a meeting is important time as the structure for the day is set, the agenda is discussed and expectations for results that day are shared. By arriving late you put yourself at risk for missing valuable information and disrupting the flow of the meeting once you do arrive. Do yourself, and the meeting planner a favor…arrive early.

COME PREPARED
Always come prepared with something to write with and something to write on. Whether you’re an ‘old school’ note taker with pen and pad or a Millennial that loves taking notes on the iPad, be sure that when the meeting begins you have all items in place so you’re not disrupting other attendees. If handouts are provided in advance then be sure that you have each organized and accessible. There’s nothing more distracting during a meeting than an attendee that consistently fidgets through their briefcase trying to locate handouts or other items needed.

REFRAIN FROM ELECTRONICS
Best to keep all electronic devices on ‘silent or ‘vibrate’ mode as having devices ringing or beeping in the middle of a meeting is most definitely considered rude and unprofessional. Interruptions by electronic devices have the ability to break the pace of the meeting which becomes a disservice to both the speaker and the other attendees. Keep in mind that it’s always best to answer calls, texts or emails on your mobile devices in private when you’ve been given the green light to ‘break’ from meeting activities.

BE A GOOD LISTENER
Be attentive and be a good listener by ‘being present’ at all times. To do so, you’ll want to listen to what the speaker has to say, listen to what other attendees share, and based on all the feedback access whether your question or statement is appropriate at that time. When asking your question (or making a statement) be sure that you communicate your thoughts clearly and politely – there’s never a need for combative or negative tone. And for side conversations with other meeting attendees, be sure you hold them until after the meeting is adjourned – so as not to seem inconsiderate to the speaker.

FOLLOW UP
Be the guest that’s in attendance for the entire meeting. And once it’s adjourned know that it’s the ideal time to have those side conversations with other attendees – without lingering longer than necessary in the meeting room of course. A brief ‘thank you’ to the speaker and planner for the meeting is always a professional and impressionable gesture. And once you’re back into the groove of working at your desk, don’t forget to complete any assigned tasks as requested.

These are just a few etiquette actionable items that seem to rise to the top with meeting planners and guests at AMA Executive Conference Centers. It’s true that meetings are an important vehicle for moving business forward. And we find that the most productive meetings are those where the attendees arrive with a professional mindset, armed with proper business etiquette!

AMA Is Now New York City’s Largest Conference Center

AMA Executive Conference Centers, a leading provider of professional meeting and conference spaces, announces the completion of a 13,000 square foot expansion and renovation project of two floors of the New York Center. This Center is now over 90,000 square feet and features 43 meeting rooms in total – making it the largest conference center located in New York City.

HIGHLIGHTS OF THE NEW SPACE

• New Meeting Rooms – A variety of rooms have been added, with access to new lounge area, built-in beverage stations, and customer service desk. Several rooms have natural light.

• Business Reception Lounge – This new sixth floor space is 2,500 square feet that features arched windows overlooking Times Square and a modern customer service desk that’s perfect for meeting registration. Offering lots of natural light, the reception lounge is perfect for post meeting and conference cocktail receptions.

• Private Executive Meeting Suite – The 900 square foot, stand-alone suite includes two meeting rooms, food and beverage area, a lounge area and restroom. This private meeting space is perfect for small focus groups, board meetings, and can be used as a hospitality suite.

AMA Executive Conference Centers is a premier network of meeting and conference centers with locations in four convenient U.S. cities: Atlanta, New York City, San Francisco and the Washington, DC area.

For more information about the AM New York Center, call 212-903-8060 or email: nyccenter@amanet.org and visit us at www.amaconferencecenters.org.

Five Tips To Help You Perfect The Art Of Thinking On Your Feet

Experienced event planning and meeting professionals know that it is impossible to plan for everything. Even with weeks of preparation, a talented support team, and multiple contingency plans, it is inevitable that something – a last-minute change, a weather event, or an unreasonable request from a client – will derail your carefully laid plans, even if only temporarily.

In a profession that requires planning for the unknown, one of the most valuable skills to have is the ability to perform well under pressure. Here are five tips to help you perfect the art of thinking on your feet:

1. Develop a pre-event ritual.
Putting yourself in the right mindset before a major meeting will help you to keep your cool and power through any challenges that may come your way. Think about actions that are energizing and familiar to you, and build them into an event-morning ritual that will get you ready for a successful day of work. Your ritual might include a workout, your favorite breakfast, or an extra half hour to enjoy your morning coffee.

2. Stay calm and confident.
Remaining calm under pressure will help you project confidence and make effective decisions. Large events are very stressful, but keeping things in perspective can help you keep calm. In most cases, incidents that seem like catastrophes in the moment are really inconveniences that can be easily overcome.

3. Buy yourself time.
When you’re thinking on your feet, you might feel pressure to respond to questions immediately. It is okay to stall and give yourself a moment to collect your thoughts before you speak. Some ways to do this include repeating or paraphrasing what was said to you for clarity, focusing on direct communication, and simply pausing the conversation.

4. Save the blame.
In the event that something does go wrong at your meeting, reserve making judgments or assigning blame. In the rush of an event, communications sometimes break down and it is not always clear what transpired until later. As a leader, you should strive to make your team look good and avoid going on the defensive.

5. Review your own performance after each event.
Whether there was a major mix-up or everything was smooth sailing, take the time to honestly review your performance at each event. Identify your strongest areas, and where you could stand to improve. This exercise will build self-awareness, which leads to confidence.

Hosting your next meeting at a top venue can help make your role as a planner less stressful. Contact us today to learn about AMA Executive Conference Center’s convenient locations in Atlanta, New York City, San Francisco and Washington DC.

Top Leadership TED Talks To Listen To During Your Work Commute

TED Talks have given professionals around the world the opportunity to ascertain knowledge from a wide variety of people, all of whom have “ideas worth spreading.” These talks are short, accessible, and offer great insight into a variety of topics, particularly for busy leaders looking to expand their skill set. Here are a few of our favorite leadership TED Talks that are perfect for morning and afternoon commutes!

How Great Leaders Inspire Action by Simon Sinek

In this talk, Sinek discusses the concept of his “Golden Circle” and how purposeful organizations are more successful, inclusive, and inspirational. One of the most well-known TED Talks, this is a great listen for meeting and event professionals, and leaders across all industries.

Grit: The Power of Passion and Perseverance by Angela Lee Duckworth

This short and enjoyable talk discusses the psychology of success. Specifically, the speaker emphasizes the importance of determination and work ethic – a great reminder for all of us.

The Surprising Ingredient That Makes Businesses Work Better by Marco Alvera

In this TED Talk Marco reminds us of one of the most overlooked aspects of a company’s culture that all leaders must prioritize.

How to Manage for Collective Creativity by Linda Hill

Hill’s talk focuses on the significance of collaboration in innovation, using a number of familiar examples to illustrate her point. This video is a particular favorite as it addresses the importance of collaboration. Collaboration is a critical enabler for leaders in the meeting and events industry, and we strive to encourage it amongst all business professionals.


Is your company looking for answers to collaborative meeting and conference venue needs? AMA Executive Conference Centers has answers. We’re conveniently located in four of the country’s major metropolitan areas, including: Atlanta, New York, San Francisco, and Washington D.C. Each of our Centers offers multiple setup configurations, packages, and amenities to meet unique meeting needs. Whether you need a location for your next board meeting, or you aspire to hold your own ‘TED’ style conference, we have the capability to assist you. Contact us now for more information – we look forward to helping you succeed at one of our facilities!

Tips to Help You Manage Your Remote Team

The internet is such an important and useful tool that many businesses are quickly learning to use it to their full advantage. One thing that has emerged recently is hiring remote workers, or employees who collaborate online with other team members who are in other cities or countries. It allows businesses to hire talent from all around the world, save travel costs, and offer employees a more flexible work schedule. These are our top tips for managing a remote team:

Have A Communication Plan
The most important tip for helping manage your dispersed team members is to make a plan for communicating. Make sure all the team members have clear expectations and a set schedule of how they will interact, such as email, video conferences or through a cloud-based communications platform, like Slack.

Encourage Collaboration With Other Members
Running a remote team can have its benefits, but it can also be difficult to keep track of everyone. One way to help manage a team that’s not based in one central office is to make sure they are collaborating with each other, as much as possible, rather than trying to go off by themselves to complete tasks.

Provide A Solution For Online Chat
As a manager of a remote team, utilize the explosion of chat based technology that’s available to you. Create a chat-room, instant messenger application, or even Facebook private group that all the team members can access at any time. This will help you manage your team by making sure that everyone stays connected and everyone’s ideas are voiced.

Centralize All Work With A Project Management System
A project management system, like Asana, helps organize important documents, timelines and project information that needs to be dispersed across all team members. This type of system will allow you and your team the ability to keep all important information together and organized. It can also be a location for storing and sharing files in an online area that’s secure.

Make Meeting In Person A Priority
When possible, make meeting periodically in person with your team a priority. Face to face, in person meetings as a team can be a great way for them to bond and connect personally – which projects will often reap the benefits from!


The next time you and your remote team come together in person consider meeting at one of AMA’s Executive Conference Centers in Atlanta, New York City, San Francisco or Washington D.C. Perfect locations for team retreats, project meetings, and more – for details on our convenient meeting spaces click to connect with us.

Four Favorite Museums In AMA Conference Center Cities

The opportunity to explore and enjoy a wide range of visual arts – from traditional media to contemporary approaches – is one of the best parts of traveling and visiting different cities. For example, Atlanta, New York City, San Francisco and Washington D.C. , in addition to hosting our AMA Executive Conference Centers, also are four of the country’s prized cultural epicenters, offering an abundance of artistic experiences. We’ve narrowed the cultural cornucopias for each to present you with our team’s favorite museum in each city that is a must-see when you’re in town.

ATLANTA

The High Museum of Art, also known simply as The High, is a cultural centerpiece in Midtown Atlanta’s ‘village for the arts.’ Dedicated to supporting and collecting works by Southern artists, The High is a leading art museum in the South and houses more than 15,000 works of art in its permanent collection. With something for every art lover, the museum also supports an extensive anthology of 19th- and 20th-century American and decorative art; significant holdings of European paintings; a growing collection of African American art; and burgeoning collections of modern and contemporary art, photography, folk art and African art. The facility is open from 10 a.m. to 5 p.m. Tuesday, Wednesday, Thursday and Saturday, 10 a.m. to 9 p.m. on Fridays, and noon to 5 p.m. Sunday. Admission is $14.50; children younger than 6 are free.

NEW YORK

The Metropolitan Museum of Art, known better as The Met, is a collection of three facilities that collectively host one of the country’s finest collections of art. Located near Central Park, The Met Fifth Avenue features more than 5,000 years of art from all time periods and cultures. In addition to its galleries and exhibitions, the museum puts on a number of daily events and programs for families. The facility is open from 10 a.m. to 5:30 p.m. Sunday through Thursday and 10 a.m. to 9 p.m. Friday and Saturday. The Met Breuer, located in the landmark building designed by Marcel Breuer on 75th Street and Madison Avenue, provides extra space ‘to explore the art of the 20th and 21st centuries through the global breadth and historical reach of The Met’s unparalleled collection,’ according to the website. Finally, The Met Cloisters branch of the museum is dedicated to the gardens, art and architecture of medieval Europe. This facility is located on four acres overlooking the Hudson River in Fort Tryon Park.

WASHINGTON, DC.

The world’s largest museum and research complex, the Smithsonian Institution is a collection of government-administered facilities that include the National Zoo, Air and Space Museum, American History Museum, American Indian Museum, Natural History Museum, Smithsonian Castle and about a dozen other museums, galleries and centers in Washington, D.C. (and a couple in New York City). All the Smithsonian museums in the capitol have free admission and are open every day of the year (except Dec. 25th unless otherwise noted). Among its various collections, the Smithsonian Institution boasts approximately 156 million artifacts, works of art and specimens; 9.9 million digital records available online; and two million library volumes. According to the institution’s website, these collections ‘represent our nation’s rich heritage, art from across the globe, and the immense diversity of the natural and cultural world.’

SAN FRANCISCO

The San Francisco Museum of Modern Art, located in the city’s South of Market neighborhood, provides a notable collection of contemporary masterpieces, along with special exhibitions and interactive events, such as panel discussions, daily tours, film screenings and more. Additionally, the facility – whose mission is to make ‘the art of our time a vital and meaningful part of public life,’ – offers 45,000 square feet of art-filled public spaces that are open with no ticket required. The museum is accessible to children and offers free visits for K-12 students. Visitors also can take advantage of the museum’s free, guided public tours through the art collection and exhibitions. The museum is open from 10 a.m. to 5 p.m. Friday through Tuesday and from 10 a.m. to 9 p.m. Thursday. It is closed each Wednesday, along with Thanksgiving and Christmas Day.

If you’re ever visiting one of these great AMA Conference Center cities for a meeting or event, don’t miss the opportunity to splurge on the timeless artistic treasures to be found there. Taking a detour to enjoy these world-class museums that will help you make the most of your stay!

12 Top Rinks To Visit in 4 AMA Center Cities This December

All work and no play…well, you know how that works. With the holiday month upon us, we would like to shift our attention away from business and focus on having fun and relaxing. After all, knowing how to relax is an integral part of any route to success.

We’ve chosen top ice-skating rinks in each of our AMA Executive Conference Center cities to help you take full advantage of the next visit. You can always find an hour or two to do some ice-skating, can’t you?

Conquering the Rinks in Atlanta:

  • Skate The Station – largest open-air ice skating rink in Atlanta. The mind-boggling 10,000 square foot area is already decorated for the exciting holiday season
  • Ice Rink at Sugar Hill – experience an old tradition of skating on natural ice. It’s a small rink with a family atmosphere.
  • Avalon on Ice – another nice outdoor ice-skating rink to help you relax after a tough day. You can even take private lessons.
  • Olde Town On Icethe oldest outdoor rink in Georgia creates a perfect holiday ambiance as it celebrates its 10th anniversary.

Breaking the Ice in San Francisco:

  • Union Square Rink – located in downtown, it’s a perfect place to enjoy the city and ice skate at the same time.
  • Holiday Ice Rink the largest outdoor ice rink in San Francisco is an excellent place for fulfilling holiday fun.
  • Walnut Creek on Ice – it’s a nice small ice-skating rink where you can show off your skills or take skating lessons.
  • San Mateo on Ice – a sizeable outdoor skating rink located in the Central Park of San Mateo (a short drive from Frisco).

Sliding and Pirouetting in Washington DC:

  • National Gallery of Art Ice Rinkskate with an excellent view of the Sculpture Garden!
  • Canal Park Ice Rinka great place to skate with family, friends, and coworkers. The design is fantastic.
  • Wharf Ice Rinkit’s a wonderful opportunity to skate, shop, and have a hot cup of coffee. Skate while enjoying an amazing view of the water.
  • Rockville Outdoor Rinklocated in nearby Maryland, the rink is beautifully decorated for the holidays and open every day regardless of the weather.

Making Memories in New York City:

  • Bank of America Winter Village at Bryant Parksurrounded by a holiday bazaar, this ice-skating rink is a double relaxation experience.
  • Rockefeller Center Rink – this rink doesn’t need an introduction. If you have an opportunity, you should definitely visit it. Consider coming in the morning or you may be struggling through a crowd.
  • Wollman Skating Rink if you want to skate in the very heart of Manhattan while enjoying an amazing view, this is the right rink to choose.
  • Brookfield Place Rink – a huge outdoor rink with a great view is what you need after a tough day at work.

Make your next visit to each one of our AMA Executive Conference Centers memorable. For information about AMA’s centers, please contact us today.

Getting Your Team Back On Track After The Holidays

It’s not easy to come back to work motivated after a fun season of holiday cheer, short weeks, and festive distractions. Suddenly workdays seem longer and Friday is so far away. Your team is probably in a slump now that the holiday parties and Secret Santas are gone until next year, so you’ll want to do your part to fight away those post-holiday blues. Consider these 5 tips to get your staff motivated in the new year:

  • Offer healthy snacks in the break room. Encourage healthy New Year’s Resolutions by treating your team to delicious and nutritious goodies. By now, everyone is ready for a break from the endless homemade baked goods and sweets, and any special reward to interrupt the 9-to-5 workday will raise morale in the office.
  • Encourage walk breaks. Studies show that walks during the workday can boost mood and help combat stress. Show your staff that you care about their mental and physical health by prioritizing breaks for getting fresh air and a little healthy activity.
  • Set goals for the new year. Start the new year strong by making sure the whole team is on the same page with goals and expectations. Morale is improved when staff are part of a joint effort and working toward the same purposes. As a plus, include incentives to get everyone on board.
  • Make time for short pow-wows. Bring the whole team together for energizing meetings to update staff on any upcoming changes in the new year or exciting plans ahead in the company. Use these meetings to inspire and empower staff to bring their very best.
  • Schedule an office retreat. If it’s feasible, plan a weekend retreat for team building and relaxation. If only a couple hours can be spared, cater a lunch or plan an in-office activity to show your staff they are appreciated.

AMA Executive Conference Centers are located in four beautiful areas of the United States: Atlanta, New York City, San Francisco, and Washington D.C., perfect for that office retreat or team meeting. To learn more about our state of the art, convenient meeting spaces, contact us today.

Meet Barbara Davis From Our AMA Atlanta Executive Conference Center

We’re excited to shine the spotlight on a team member from the AMA Executive Conference Center in Atlanta. BARBARA DAVIS is the Assistant Manager for our AMA Center that anchors conference and meeting activities in the South. We were thrilled to have the opportunity to chat with Barbara and learn more about all that she does. Enjoy getting to know more about this “Papple!” (You’ll have to read the interview to find out what that means…!)


AMA:  Thanks for taking some time to chat with us today! Tell us a little bit about your beginnings.

BARBARA:  I was born in the Bedford Stuyvesant Community in the Borough of Brooklyn, New York. Today, I call home the Southwest community of Atlanta, Georgia.

AMA:  As the Assistant Manager for the AMA Executive Conference Center in Atlanta, what is your day-to-day like?

BARBARA:  My primary focus has been supporting the client experience. I function in many capacities and do whatever it takes to get the job done well. June will be eighteen years in this role and I still enjoy and love the work I do. There are few routine days, and I enjoy the difference each day makes. I have an opportunity to meet and talk with people from all over the world. For a curious person like me, I find what I do and the people I get a chance to meet, talk with and ultimately support to be very interesting. The great news is that I have the support of a team who also embraces extending “enlightened hospitality.” We all believe in an excellent customer experience at the AMA Atlanta Executive Conference Center.

AMA:  Eighteen years, congratulations! Before AMA, did you have a different type of career?

BARBARA:  I’ve had many career paths; however, I believe they all led me to where I am today. I have worked in radio, entertainment, advertising, travel, human resources, and food/hospitality. My last career adventure prior to joining the American Management Association, was sole proprietor of a boutique catering company that I started in 1993. My clients were primarily corporate accounts. One year, I was honored to be selected as the Executive Chef for The Alliance Theatre, one of Atlanta’s premiere theatre companies.

AMA:  Sounds like you’ve always had a calling for hospitality. When did you know that working in the meetings and conference industry was what you wanted to do?

BARBARA:  After deciding to relinquish my catering company, I believed my talents could be used best in an environment where my communications, logistics and event management skills would be embraced. I was not sure what industry outside of hospitality would be the fit for me, but when I learned about the American Management Association my curiosity radar was sparked. I believe learning and expanding one’s mind continues the growth of all living beings. AMA provides this through our continuing education seminars to business professionals. I believe that I launched into the best of two worlds that I love…education and events management.

AMA:  What do you like best about what you do at AMA?

BARBARA: I look at what I do as “pre, during and post” planning activities; similar to the catering business I operated for several years. The “pre” is securing and staging the business. The “during” is executing the business. And the “post” is finalizing the exchange of the business. I enjoy the “pre and during” most, as this in my opinion is what determines if a customer has an AMAzing experience and will return with more business.

AMA:  What’s new and exciting in the near future for you?

BARBARA: I believe children are the gift that keeps on giving. I am a better human being, worker among workers, woman and mother because of my son. My son, the love of my life, turned one when I started at the American Management Association 18 years ago. He leaves Atlanta in two weeks to start his career path in the visual arts in New York City. I find it pretty awesome that my son Prince will be starting his journey where I started mine several decades ago. A small little acorn tree that grew in Brooklyn and blossomed in Atlanta. I like to say that I am a ‘Papple’…a peach and an apple!

AMA:  What do you like best about being an Atlanta resident?

BARBARA:  One of Atlanta’s themes is the “City in the Forest.” I absolutely love natural environments and especially trees. The Atlanta area has maintained the beauty of the forest as it continues to design a first-class cityscape.  And for me this is the best of both worlds… a little bit of city and little bit of country!

Fall Foodie Favorites In Atlanta

It’s the coziest time of the year again! The leaves are changing colors and summer fare is shifting into hearty autumn meals. Pull on a sweater, grab a scarf, and get ready for these Top 5 Fall Foodie Favorites in Atlanta:

Porch Light Latin Kitchen
Gathering around the porch light is a time honored tradition on chilly autumn nights. Chef Andre Gomez brings the feeling of a firefly evening to hungry diners with an array of Puerto Rican inspired cuisine. A scratch kitchen, Porch Light uses freshly made local ingredients. The Cumin Spiced Saint Louis Ribs are a must try, best paired with Rum Glazed Sweet Plantains. Family friendly atmosphere, foodie worthy eats.

Kimball House
Kimball House offers an array of ‘food and drinks that reflect the seasons, farms, and personalities of the people preparing them.’ The welcoming ambiance is reminiscent of an Old English Pub. Fresh vegetables decorate the many salad options available, highlighting festive fall produce. For the 21 and over crowd, seasonal cocktails and absinthe are available. The Kimball House features a Raw Bar Happy Hour every Monday through Friday from 5:00 P.M. to 7:00 P.M.

O4WP Pizza
Home of the famous Grandma Pie, O4WP is the coziest, neighborhood pizzeria in Atlanta. New Jersey native, Anthony Spina, boasts a philosophy of cheesy, satisfying simplicity. Local ingredients and handcrafted, rectangular pizza pies are sure to please the entire family. For an added treat, try a round of Fried Meatballs.

Bread & Butterfly
This cute cafe boasts a Parisian inspired decor. Serving bistro style fare from breakfast to dinner, Bread & Butterfly perfects the art of culinary simplicity. Stop in for an autumn brunch, with fresh brewed espresso, avocado on toast, and a stack of pancakes.

Wrecking Bar Brewpub
Celebrate harvest time with freshly farmed ingredients from the nearby Wrecking Bar and sip on one of 15 beers on tap. The Wrecking Bar Brewpub utilizes a seven barrel brewing system in crafting a rotating selection of lagers, stouts, and porters. Did we mention the bar sits in the cellar of a Victorian mansion? A haunting treat for your palette awaits, just in time for fall!


AMA Executive Conference Centers is here for your business meetings and corporate conferences in Atlanta. Our AMA Atlanta Center is just minutes from the Midtown arts and cultural district, as well as Piedmont Park. Host planning meetings, board retreats, focus groups, or corporate events at our center, conveniently located in midtown Atlanta’s Proscenium Office Building. With rooms perfect for meetings for up to 120 people, rental of our Atlanta area Center includes equipment and staff to help your meeting go off without a hitch. To find out more about how AMA can help make your next meeting in Washington DC, Atlanta, San Francisco or New York City a success, contact us today.