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Meeting Etiquette That Will Make You a Gold Star Attendee!

We know that AMA Executive Conference Center blog readers aren’t always the meeting planner…sometimes they’re the meeting attendee! Being a good meeting guest is just as important a task as is planning a meeting. To help you become the attendee that gets a ‘gold star’ for being both professional and productive we’re sharing 5 etiquette tips on the blog today:

ARRIVE EARLY
There’s a saying used by professionals in the theatre industry, ‘If you’re not 15 minutes early then you’re late!” This philosophy fits perfectly into the timely arrival expectations that a planner has for their attendees on meeting day. If at all possible, arrive slightly early or at the latest, arrive when the meeting is scheduled to begin. Never arrive late. The beginning of a meeting is important time as the structure for the day is set, the agenda is discussed and expectations for results that day are shared. By arriving late you put yourself at risk for missing valuable information and disrupting the flow of the meeting once you do arrive. Do yourself, and the meeting planner a favor…arrive early.

COME PREPARED
Always come prepared with something to write with and something to write on. Whether you’re an ‘old school’ note taker with pen and pad or a Millennial that loves taking notes on the iPad, be sure that when the meeting begins you have all items in place so you’re not disrupting other attendees. If handouts are provided in advance then be sure that you have each organized and accessible. There’s nothing more distracting during a meeting than an attendee that consistently fidgets through their briefcase trying to locate handouts or other items needed.

REFRAIN FROM ELECTRONICS
Best to keep all electronic devices on ‘silent or ‘vibrate’ mode as having devices ringing or beeping in the middle of a meeting is most definitely considered rude and unprofessional. Interruptions by electronic devices have the ability to break the pace of the meeting which becomes a disservice to both the speaker and the other attendees. Keep in mind that it’s always best to answer calls, texts or emails on your mobile devices in private when you’ve been given the green light to ‘break’ from meeting activities.

BE A GOOD LISTENER
Be attentive and be a good listener by ‘being present’ at all times. To do so, you’ll want to listen to what the speaker has to say, listen to what other attendees share, and based on all the feedback access whether your question or statement is appropriate at that time. When asking your question (or making a statement) be sure that you communicate your thoughts clearly and politely – there’s never a need for combative or negative tone. And for side conversations with other meeting attendees, be sure you hold them until after the meeting is adjourned – so as not to seem inconsiderate to the speaker.

FOLLOW UP
Be the guest that’s in attendance for the entire meeting. And once it’s adjourned know that it’s the ideal time to have those side conversations with other attendees – without lingering longer than necessary in the meeting room of course. A brief ‘thank you’ to the speaker and planner for the meeting is always a professional and impressionable gesture. And once you’re back into the groove of working at your desk, don’t forget to complete any assigned tasks as requested.

These are just a few etiquette actionable items that seem to rise to the top with meeting planners and guests at AMA Executive Conference Centers. It’s true that meetings are an important vehicle for moving business forward. And we find that the most productive meetings are those where the attendees arrive with a professional mindset, armed with proper business etiquette!

5 Easy Tips for Gathering Post-Meeting Feedback From Attendees

Post-meeting feedback is the foundation for building future events that meet, and possibly exceed, client expectations. Attendees are your largest source for gathering insight into what worked and what didn’t—valuable information for securing returning and new business. Here are 5 easy tips for how to gather post-meeting feedback from attendees:

1. Make Providing Feedback Easy

Surveys are a helpful way to gather feedback and are most engaging when they are short and not time consuming. Develop questions that go beyond the standard yes or no answers. Explore using apps like EventMobi, which provides for instant feedback.

2. Monitor Social Media

When attendees have a positive experience—or a negative one—they are quick to share the details on social media. The ability to post comments quickly—along with a hashtag identifying the event or location—makes monitoring social media a must in gathering attendee feedback.

3. Provide Incentives

Most attendees must catch-up on work and family obligations once the meeting is over. Taking the time to provide feedback about the event from which they just returned is yet another task. By providing incentives, such as reduced registration for the next event, is sometimes helpful in drawing their focus and for receiving their feedback.

4. Engage During the Event

Interacting with attendees while they are on site is a great way to capture feedback as attendees are “in the moment.” Their feedback is fresh and can lead to making immediate changes when possible. Additionally, always remember to say thank you. Let attendees know you appreciate their presence at the meeting and welcome their feedback afterward.

5. Don’t Forget Vendors

Your vendors play an important role in the overall success of your meetings and events. It is important to include them when seeking post-meeting feedback. Their input can go a long way to improving the next meeting experience for everyone.


Contact us today to learn more about hosting your meetings at AMA Executive Conference Centers in Atlanta, New York City, San Francisco and Washington DC.